Nokia Siemens Networks expands work in Chennai, hiring 800 extra staff
Nokia Siemens Networks (NSN) is on its way to establish a new facility in Chennai (India) at Navalur. The new facility is a part of Nokia Siemens GNSC (Global Network Solutions Center) and is the latest facility set up by NSN in addition to one at Taramani.
For this NSN will be requiring additional staff and as told by Armando Almeida, head of global services at NSN, it will be hiring additional 800 employees.
The additional staff at Chennai facility will be required to man the new facility which is thrice the size of its existing facility and spreads across 90,000 square feet. Chennai facility is one of the three operating GNSCs around the world; the other two are at Lisbon, Portugal and at Noida, India.
Addressing a press conference Mr. Almeida said that Chennai centre was the first facility set by NSN in 2007 to pioneer its global service delivery model entrusted with the responsibility of providing remote delivery support across its services. Chennai centre has grown significantly from mere 120 people to 1,000 supporting staff in a short span of time. The facility now provides remote services including planning, optimization services and complete network operations.
NSN is seeing a growth in business which is because of two reasons, firstly because of the 3G services and secondly due to operators’ preference for a network management, said Almeida. Chennai facility has played a crucial role in the success of NSN’s alternative service delivery model. The centre provided improved operational efficiency, significant cost savings and freeing up resources so that operators could concentrate on the business targets.
NSN service centres ensure high network and service performance through transparent service level agreements and improved service delivery efficiency while reducing the risks. Nokia Siemens will also set up two more delivery centres in Russia and Brazil and both the centres will become operational before the end of 2011.
According to the official press release, “By centralizing and consolidating resources at the three GNSCs, Nokia Siemens Networks delivers economies of scale to its customers and drives network efficiency through remote delivery, applying standardized and automated IT tools and processes.”
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